New Walgreen Model Raises Privacy Concerns, Sen. Says

Law360, New York (October 21, 2013, 6:00 PM EDT) -- Walgreen Co. could be asking for trouble under federal privacy law by introducing a new business model in which pharmacists step out from behind the counter to discuss medications and conditions with customers on the drugstore's main floor, a U.S. senator said in a letter released Friday.

The correspondence from Sen. Edward Markey, D-Mass., addresses the pharmacy giant's new format, known as Well Experience or Well at Walgreens, which is slowly being rolled out and calls for pharmacists to be "out in front of the counter...
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