ACA Navigators Lacked Training, House Report Says
By Sindhu Sundar ( December 16, 2013, 7:47 PM EST) -- A House panel reported Monday that the Affordable Care Act's so-called navigators — people with federal government grants to assist with public outreach and health coverage signups — were not prepared to handle the HealthCare.gov website's troubles or adequately trained in handling consumer queries. ...
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