How To Handle The Client From Hell

Law360, San Diego (July 7, 2014, 6:28 PM EDT) -- He keeps making the same mistakes. He never listens. He won't return your calls. And just your luck, he's your client. In a legal market where the buyer is king, attorneys often aren't in a position to be picky about whom they represent.

With plenty of legal service providers competing for their business, clients can always find another attorney, but their lawyers can't as easily replace that work, according to Nathaniel Slavin, founder of consulting firm Wicker Park Group, which works with in-house and outside counsel on client communication.

"The reality is that it's a buyer's market," he said. "Some attorneys...

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