CVS Pharmacists File Age Bias Suits Over Metrics System

Law360, New York (March 25, 2015, 2:11 PM EDT) -- Four former and current CVS Health Corp. pharmacists have filed age discrimination lawsuits in South Carolina federal court, accusing the company of implementing a metric-based system that weeded out older workers and allegedly caused pharmacists to make errors in filling patient prescriptions.

The lawsuits concern CVS's implementation of a performance-based metric system prior to 2010 that the plaintiffs allege was impossible to comply with and has been used "as a tool to eliminate older workers, and in particular, pharmacists." The plaintiffs also claim the high performance goals CVS required pharmacists to meet would have violated their professional responsibilities to customers....

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