3 Ways To Hold On To Clients That Keep Firing Their Firms
Law360, Chicago (November 12, 2015, 9:12 PM EST) -- Twenty percent of large law firms report they lose four of their top 10 clients every year, and bringing in new clients can cost eight to 12 times more than getting business from a current one, according to a new report. Here’s how law firms can set themselves ahead of the pack and keep the clients they have.
According to the BTI Business Development Opportunity Zones report from BTI Consulting Group, industrywide client satisfaction levels just had their second-biggest drop in 15 years, and client retention rates are expected to follow. As it stands, 60 percent of legal department leaders have replaced a primary law...
Stay ahead of the curve
In the legal profession, information is the key to success. You have to know what’s happening with clients, competitors, practice areas, and industries. Law360 provides the intelligence you need to remain an expert and beat the competition.
Access to case data within articles (numbers, filings, courts, nature of suit, and more.)
Access to attached documents such as briefs, petitions, complaints, decisions, motions, etc.
Create custom alerts for specific article and case topics and so much more!