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Legal Ops Pros Embrace Next Generation Of Outsourcing

Law360, San Francisco (May 3, 2016, 11:39 PM EDT) -- When it comes to legal services outsourcing, the iron is hot, according to two pioneers in the legal operations industry who have each developed offshore operations to support their respective businesses.

When Connie Brenton was hired as the senior director of legal operations at NetApp Inc. in 2010, one of the first things she did was move contracting offshore, she told attendees of the Corporate Legal Operations Consortium's 2015 Corporate Legal Operations Institute on Tuesday in San Francisco.

“[The initiative] crashed and burned … because the industry was not mature enough at the time, so the resources were not put in...

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