Law360, New York (May 23, 2016, 7:32 PM EDT) -- This person belittles you at meetings, slips snide remarks into conversations and has even been known to unleash a barrage of underhanded jabs. But in addition to being condescending, this person is also your client, which can make it difficult to know how to respond.
Virtually no lawyer, whether fresh out of law school or a seasoned attorney, is immune to this sort of behavior from clients. But Brenda Pontiff, the founder of Partner Track Academy, said how you handle the situation can be a turning point in the relationship.
"I've seen rainmakers turn it into an opportunity where clients fall...
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