How To Handle A Condescending Client

Law360, New York (May 23, 2016, 7:32 PM EDT) -- This person belittles you at meetings, slips snide remarks into conversations and has even been known to unleash a barrage of underhanded jabs. But in addition to being condescending, this person is also your client, which can make it difficult to know how to respond.

Virtually no lawyer, whether fresh out of law school or a seasoned attorney, is immune to this sort of behavior from clients. But Brenda Pontiff, the founder of Partner Track Academy, said how you handle the situation can be a turning point in the relationship.

"I've seen rainmakers turn it into an opportunity where clients fall...

Stay ahead of the curve

In the legal profession, information is the key to success. You have to know what’s happening with clients, competitors, practice areas, and industries. Law360 provides the intelligence you need to remain an expert and beat the competition.


  • Access to case data within articles (numbers, filings, courts, nature of suit, and more.)
  • Access to attached documents such as briefs, petitions, complaints, decisions, motions, etc.
  • Create custom alerts for specific article and case topics and so much more!

TRY LAW360 FREE FOR SEVEN DAYS

Hello! I'm Law360's automated support bot.

How can I help you today?

For example, you can type:
  • I forgot my password
  • I took a free trial but didn't get a verification email
  • How do I sign up for a newsletter?
Beta
Ask a question!