5 Ways To Damage Your Client’s Trust

Law360, Washington (June 21, 2016, 3:42 PM EDT) -- Maintaining a client’s trust is vital to securing not only future business, but sometimes even the matter at hand, according to experts, who warn that a range of behaviors from poor communication to over-confidence can threaten that central element of a successful practice.

Indeed, even the most skilled litigators and corporate attorneys can see clients begin to question their abilities if they aren’t kept up to date on significant developments or are left unprepared for the realities of a drawn-out courtroom battle, attorneys tell Law360.

Common mistakes like disappearing into the “litigation silo” leave clients disappointed when they are inevitably blindsided...

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