Overhauling Law Firm Records Departments For A New Reality

Law360, New York (September 20, 2016, 6:55 PM EDT) -- Records management ("RM") departments in law firms have historically been characterized as back office support, aligned closely with other operational functions like office services, mailrooms or facilities. Generally, these departments perform manual tasks like filing and circulating hard copy documents. But as more enterprise technology emerges, the typical tasks of a records staff member have become increasingly more automated. Documents, files and boxes archived for storage are now tracked by computer applications like records management systems that leverage barcode scanners and radio frequency identification technologies. Electronic files and emails are now being stored and archived in records or document management systems and constitute (wholly or in part) the client-matter file....

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