4 Ways Technology Companies Can Combat Bias

Law360, New York (February 24, 2017, 11:28 PM EST) -- Popular ride-hailing service Uber is in the middle of a public relations nightmare days after a former programmer’s blog post claiming the tech giant ignored her sexual harassment complaints went viral.

Former site reliability engineer Susan J. Fowler’s post included complaints well-known to anyone familiar with reports of bias in Silicon Valley: a culture of harassment toward women, an enabling management and dismissive human resources officers.

Specifically, Fowler claims she was propositioned for sex by her supervisor the day after she finished training, was stonewalled by HR when she complained about her treatment, and was later blocked for transfer due to...

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