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Cisco Hit With Trade Secrets, Patent Suit

Law360 (March 13, 2009, 12:00 AM EDT) -- An Internet technology firm has filed a patent infringement and trade secrets lawsuit against Cisco Systems Inc. after a business agreement between the two to develop call center routing technology soured.

XpertUniverse Inc. filed the lawsuit on Tuesday in the U.S. District Court for the District of Delaware against Cisco, which it claims illegally based its new call center product on technology that XpertUniverse previously developed with the company.

XpertUniverse began developing special platform with call center technology company Genesys Telecommunications Laboratiories Inc., but diverted its...
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