5 Ways Law Firms Can Harmonize Client Service

By Aebra Coe (August 10, 2017, 8:25 PM EDT) -- Law firms often fail to consistently deliver the services in-house legal departments depend on, with a single attorney or group sometimes exceeding expectations only to watch as others disappoint.

When law firms don't create a consistent experience for corporate clients from one matter to the next, or from one office to the next, experts say the dangers are many — the firm could miss out on potential efficiencies of scale or fail to take advantage of cross-selling opportunities, and clients may become loyal to an individual attorney rather than the law firm itself, or even throw up their hands and find...

Stay ahead of the curve

In the legal profession, information is the key to success. You have to know what’s happening with clients, competitors, practice areas, and industries. Law360 provides the intelligence you need to remain an expert and beat the competition.

  • Access to case data within articles (numbers, filings, courts, nature of suit, and more.)
  • Access to attached documents such as briefs, petitions, complaints, decisions, motions, etc.
  • Create custom alerts for specific article and case topics and so much more!


Hello! I'm Law360's automated support bot.

How can I help you today?

For example, you can type:
  • I forgot my password
  • I took a free trial but didn't get a verification email
  • How do I sign up for a newsletter?
Ask a question!