How Will Hiring With AI Impact Discrimination Claims?

By Amy Strauss (December 13, 2017, 12:11 PM EST) -- Can you imagine having a robot interview your company's job candidates? As shocking as it sounds this is not science fiction. As more and more companies move toward use of artificial intelligence (or AI) in their human resources functions, one of the areas in which AI may have the biggest, most immediate impact is in the hiring process. And new forms of technology are constantly emerging, which promise to streamline the application, interview and hiring process. For example, technology firms are developing AI that can be used to write job descriptions, filter and evaluate resumes, interview applicants, and perform many other tasks traditionally performed by recruiting and human resources professionals. Unlike previous generations of computer software, AI — with its ability to learn as it processes information — has evolved far beyond sorting resumes by key words to assessing human qualities, analyzing an interviewee's word choices and voice inflection, and even evaluating gestures and facial expressions. Indeed, companies developing this type of software are touting that machines can more accurately predict who will succeed in your organization than can a seasoned HR professional....

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