RBS Report Shows 'Systematic' Customer Mistreatment

Law360, London (February 20, 2018, 3:52 PM GMT) -- Parliament’s Treasury Committee on Tuesday published an in-depth report on the Royal Bank of Scotland PLC, revealing "systematic" inappropriate treatment of small and midsized businesses, thwarting efforts by the Financial Conduct Authority to keep the document under wraps.

The findings in the report on the Royal Bank of Scotland were "disgraceful,” a senior member of Parliament said as the document was finally published. (AP) The FCA had been resisting the committee's calls for it to release an unredacted copy of the report on actions by the bank's Global Restructuring Group, known as GRG. The regulator said the law required it to give all individuals named in the...

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