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Expert Analysis

Credit Unions Face Website Accessibility Claims Under ADA

By Nancy Rigby (March 29, 2018, 4:40 PM EDT) -- Across the country, credit unions are facing a wave of litigation claiming that their websites are inaccessible to blind or low-vision plaintiffs, allegedly in violation of Title III of the Americans with Disabilities Act, which applies to public accommodations and commercial facilities. Notably, however, websites are not among the 12 categories specifically identified in the ADA as "places of public accommodations." Nor do any guidelines or regulations promulgated by the U.S. Department of Justice presently exist to inform credit unions on how to make their websites ADA-compliant....

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