Legal Ops, Firm Staff Clash On Legal Innovation, Survey Finds

By Clarice Silber (February 9, 2021, 4:36 PM EST) -- The legal industry's resistance to the utilization of technology appears to be a top challenge in further developing the pricing function, but pricing and in-house law department operations professionals disagree over the extent to which legal innovations are being leveraged, according to the results of a new survey.

The Blickstein Group's latest survey, produced with the Legal Value Network and released on Monday, found that 83% of law firm pricing and project management professionals believe they are leveraging technology to deliver legal services more efficiently and in a cost-effective manner, compared to 53% of in-house law department operations workers. The Blickstein...

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