Turner v. Microsoft Corporation, et al

  1. May 30, 2024

    Voice Software Co. Gets Bank Customer Privacy Suit Trimmed

    A California federal judge has trimmed a consolidated action against Nuance Communications over its voice-detection software that was used by JPMorgan Chase Bank NA, saying that the class members failed to show how Nuance supposedly used the software to assess the truth or falsity of a person's statements by analyzing their vocal characteristics. 

  2. August 01, 2023

    Tech Co. Demands Arbitration In Voice Software Privacy Suit

    The plaintiffs in a putative class action should not be allowed to "bypass their contractual obligation" to arbitrate their claims that JPMorgan Chase Bank NA's customer call center used anti-fraud voice authentication software that violated California law, the technology company Nuance Communications Inc. argued in federal court.

  3. October 07, 2022

    Chase Hit With Another Calif. Biometric Privacy Software Suit

    JPMorgan Chase Bank has again been hit with a proposed class action in California federal court alleging it uses anti-fraud software to eavesdrop on private phone conversations and record and analyze customers' voices without their consent, following a similar suit that was filed last week.