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Expert Analysis

5 Signs Of Trouble For Customers In Software Contracts

By Robert Kriss and Brad Peterson (April 25, 2018, 11:50 AM EDT) -- Implementing new software is a challenging process, even with the best vendors and contracts. In the course of assisting clients with getting vendor relationships back on track and in representing clients in litigation when the relationship has ended unhappily, we have identified a number of potential early warning signs of trouble for customers in software contracts. In our experience, customers can mitigate the risks if they monitor these warning signs from the beginning of the implementation through going live. ...

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