Analysis

How To Build A Compliance Hotline Employees Actually Trust

Law360, Chicago (November 3, 2016, 10:57 AM EDT) -- A tip line for employees to report suspected misconduct is an essential part of any corporate compliance program, but it's useless if workers won't use it because they fear inaction, scorn or retaliation. Here's how general counsel and chief compliance officers can design an ethics and compliance hotline that people will feel comfortable using.

Get the Setup Right

It all starts with the basics of how your system is set up: Who will receive reports? What are the reporting lines? How will you protect employees? What technology will underlie the system?

First, you need to give employees options, experts say. If...

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