Law Firm Staffers Say They're Undervalued And Overworked

Law360 (September 9, 2019, 6:37 PM EDT) -- A majority of law firm staff members are not only stressed out in their roles, but they also feel undervalued by attorneys, according to a new report by a legal marketing consulting firm in Canada.

Between the spring and summer months this year, fSquared Marketing surveyed 200 legal marketers and business professionals — identified as managers, directors, administrators and human resources employees — at firms of varying sizes primarily in the United States, United Kingdom and Canada. While an overwhelming majority of respondents said their roles are significant at their firms, 74% said they think lawyers don't understand their positions or...

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