We use cookies on this site to enable your digital experience. By continuing to use this site, you are agreeing to our cookie policy. close

Analysis

5 Ways Law Firms Can Harmonize Client Service

Law360, Grand Rapids (August 10, 2017, 8:25 PM EDT) -- Law firms often fail to consistently deliver the services in-house legal departments depend on, with a single attorney or group sometimes exceeding expectations only to watch as others disappoint.

When law firms don’t create a consistent experience for corporate clients from one matter to the next, or from one office to the next, experts say the dangers are many — the firm could miss out on potential efficiencies of scale or fail to take advantage of cross-selling opportunities, and clients may become loyal to an individual...
To view the full article, register now.
Law360 Pro Say Podcast
Check out Law360's new podcast, Pro Say, which offers a weekly recap of both the biggest stories and hidden gems from the world of law.