Say What? How To Manage Employees With Foreign Accents

Law360, New York (July 13, 2015, 10:59 AM EDT) -- What can employers do if an employee struggles to be understood by the company's client base because of his or her heavy foreign accent? When can employers take action because the employee's lack of English fluency is affecting job performance and the company as a whole? What risks are involved with such actions?...

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