Hitachi Hit With Suit Over BB&T's ‘Catastrophic’ ATM Outage

Law360 (November 27, 2019, 7:08 PM EST) -- Branch Banking and Trust Co. bank hit Hitachi with a lawsuit in federal court Tuesday, alleging its tech division’s gross negligence in installing and maintaining the bank’s data management system caused a “catastrophic” outage that shut down its online banking platform for 15 hours and lost data on “massive” amounts of transactions.

In a 29-page complaint, North Carolina-based BB&T claims that Hitachi Vantara Corp. was grossly negligent in installing its data system’s fiber optic cables and “utterly disregarded” industry standards by recklessly wadding up the slack in the cables and shoving them into a narrow cavity in the storage system, creating...

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