A Law Firm Leader's Guide To Seeking Effective Feedback

By Jennifer Johnson (December 22, 2021, 4:02 PM EST) -- Years ago, before I had held my first true leadership role, I was given the opportunity to participate in a 360-degree evaluation process through my employer who sponsored me to attend a conference led by the Hay Group, now owned by Korn Ferry, whereby we ranked ourselves on a certain set of competencies and behaviors and then asked others to provide confidential feedback.

We provided contact information for people we worked with often, sometimes, and a few that knew us but may have not engaged in months or even years.

What I learned — which is not uncommon — is that...

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