Dentists Worry FCC Robocall Rules Will Curb Patient Outreach

Law360 (July 12, 2019, 5:16 PM EDT) -- The American Dental Association has expressed concern that efforts by the Federal Communications Commission to stymie the rising tide of robocalls could stop dental offices from using automated messages to remind patients to schedule appointments.

In a letter dated June 28 and posted to the FCC docket on Thursday, the organization — which said it represents more than 160,000 dentists — insisted that the agency's new robocall blocking rules should have specific provisions explaining that they don't affect legitimate callers.

"The ruling is contrary to Congress' longstanding intent that the FCC work to block only illegal calls and not lawful calls from...

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