GCs Say These Firms Are Tops For Client Service

Law360 (December 4, 2019, 3:52 PM EST) -- Just 30 law firms have been singled out by general counsel and other in-house leaders as the best of the best when it comes to client service, according to a report released Wednesday.

When asked which law firms perform best on a series of client service-related activities like communication and client investment, general counsel and other legal department leaders responded, without prompting, the names of 30 law firms more often than any others, according to BTI Consulting Group’s 2020 Client Service A-Team report.

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