Analysis

Attys Fear Tech Glitches Ahead Of New H-1B System Start

Law360 (February 28, 2020, 9:57 PM EST) -- Immigration attorney Michael J. Freestone waited more than eight hours for a call back from U.S. Citizenship and Immigration Services' technical helpline Thursday — just three days before thousands of attorneys and employers were to start filing H-1B visa requests in a new online system.

Freestone, of Tully Rinckey PLLC, had found himself locked out of his myUSCIS.gov account, which he needs to submit his clients' H-1B visa registrations under the government's new electronic system. The call center initially gave him a wait time of 300 minutes, or five hours, but he didn't get a return call until the 490-minute mark,...

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