Attys Fear Tech Glitches Ahead Of New H-1B System Start

Law360 (February 28, 2020, 9:57 PM EST) -- Immigration attorney Michael J. Freestone waited more than eight hours for a call back from U.S. Citizenship and Immigration Services' technical helpline Thursday — just three days before thousands of attorneys and employers were to start filing H-1B visa requests in a new online system.

Freestone, of Tully Rinckey PLLC, had found himself locked out of his account, which he needs to submit his clients' H-1B visa registrations under the government's new electronic system. The call center initially gave him a wait time of 300 minutes, or five hours, but he didn't get a return call until the 490-minute mark,...

Stay ahead of the curve

In the legal profession, information is the key to success. You have to know what’s happening with clients, competitors, practice areas, and industries. Law360 provides the intelligence you need to remain an expert and beat the competition.

  • Access to case data within articles (numbers, filings, courts, nature of suit, and more.)
  • Access to attached documents such as briefs, petitions, complaints, decisions, motions, etc.
  • Create custom alerts for specific article and case topics and so much more!


Hello! I'm Law360's automated support bot.

How can I help you today?

For example, you can type:
  • I forgot my password
  • I took a free trial but didn't get a verification email
  • How do I sign up for a newsletter?
Ask a question!