Call Center Workers Lose Class Status Bid In OT Suit

Law360, New York (December 1, 2009, 3:19 PM EST) -- A federal judge has denied conditional certification to a proposed class of call center representatives employed by Quality Resources Inc., in a Fair Labor Standards Act suit that alleges the subscription services company did not pay the workers overtime for work they were required to do outside their shifts.

Judge Richard A. Lazzara of the U.S. District Court for the Middle District of Florida on Nov. 25 denied without prejudice the plaintiffs’ motions to certify a conditional opt-in class and to authorize notice to putative class...
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