Health CLOs Should Take The Lead In Reputation Management

By Nir Kossovsky (September 9, 2021, 5:47 PM EDT) -- At a time when health care organizations should be receiving accolades for their heroic performance in the face of a historic pandemic, they continue to face an array of crises that, if handled piecemeal, could threaten the viability of entire enterprises.

It may seem as if things like engaging employees with low morale, retaining and attracting talent, mitigating the threat of professional employee unionization, improving quality of care and ethics, addressing conspiracy theories about vaccines and other health matters, ensuring physical security of staff and facilities, and litigating medical malpractice claims with exorbitant jury verdicts, are all isolated crises.

But, in...

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