Geico Debt-Collection Robocalls Are Illegal, Class Says

Law360, New York (July 16, 2012, 1:43 PM EDT) -- Government Employees Insurance Co. and an affiliated debt-collection company illegally use automated phone calls to track down insurance customers with supposed debts, according to a putative class action filed Friday in Florida federal court that seeks to bar the practice.

Tampa-based Bell LLC places prerecorded robocalls on Geico’s behalf with customers to inform them of alleged subrogation payments owed to the insurer, according to the complaint by Florida resident Carlos Cabrera. Neither Bell nor Geico obtains permission to place the calls, in violation of the federal...
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