Convergys Says Class Waiver Ruling Breaks With Concepcion

Law360, New York (March 13, 2013, 12:38 PM EDT) -- Convergys Corp. pushed a Missouri federal judge Tuesday to rethink her decision that class action waivers signed by the company's call center employees are invalid, saying it conflicts with U.S. Supreme Court precedent.

Earlier this month, U.S. District Judge Carol E. Jackson ruled that the waivers would violate the National Labor Relations Act if enforced because they improperly restrict the right to concerted worker activity. The ruling allowed a collective wage-and-hour suit against the company to continue.

Notably, in rejecting several prior cases that Convergys had...
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Case Information

Case Title

Grant v. Convergys Corporation

Case Number



Missouri Eastern

Nature of Suit

Labor: Fair Standards


Carol E. Jackson

Date Filed

March 16, 2012

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