Blind Customers Sue Retailer Over Inaccessible POS Machines

Law360, Philadelphia (November 22, 2013, 8:40 PM EST) -- The retailer Hobby Lobby Stores Inc. was hit with a putative class action lawsuit in Pennsylvania federal court on Thursday alleging its point-of-sale machines were not accessible to blind people, requiring those customers to divulge their PIN codes to complete a purchase.

Robert Jahoda, a blind Pennsylvania resident, said the Oklahoma City-based company relies on machines that force blind customers to divulge their PIN codes if they wish to make purchases using their debit cards. He says the practice violates the Americans With Disabilities Act....
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