DOJ Focuses On ADA Compliance In The Digital Age

Law360, New York (March 3, 2014, 5:32 PM EST) -- When companies think about their obligations under the Americans with Disabilities Act, most think about low-tech solutions like wheelchair ramps, elevators and handicapped parking spaces. New developments involving higher-tech devices, however, may soon require companies to rethink their online and in-store experiences for customers.

For example, a slew of recent class actions allege that card readers used by many retailers to process debit card transactions violate the ADA. Other lawsuits allege that various consumer-facing websites violate the ADA. In light of these cases, companies trying to determine whether they comply with the ADA must look beyond mere physical accommodations for the...

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