5 Tips For Managing The ADA's Interactive Process

Law360, New York (April 21, 2014, 10:33 PM EDT) -- The Americans with Disabilities Act's requirement that employers engage in an interactive process with disabled workers to figure out accommodations that will allow them to perform their jobs can be a challenge, demanding patience, flexibility and a case-by-case approach. 

Bringing an open mind to the interactive process is crucial for companies that want to adhere to their obligations under the ADA and give workers the support they're entitled to, lawyers say. Running afoul of the anti-bias statute can lead to litigation from private plaintiffs and draw...
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