Law360, New York (September 10, 2014, 10:31 AM EDT) -- With high-dollar settlements of class actions filed under the Telephone Consumer Protection Act driving a record number of new filings, companies in many industry segments face increased litigation risk under the TCPA. Insurance companies have not been immune from this trend. Both life insurers and property and casualty insurers are increasingly defending TCPA claims relating to their multifaceted operations. Any insurance company that communicates with customers, job applicants and others by phone or text while using an automated telephone dialing system — or that has independent or semi-independent agents engaging in automated communications — should be cognizant of TCPA compliance and litigation risk. This article provides an analysis of several key issues that affect insurers under the TCPA....
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