8 Tips On Managing Client Expectations

By Kaitlyn Kiernan (November 19, 2014, 5:30 PM EST) -- Managing a client's expectations can pay tremendous dividends in the form of additional business and continuing relations, whether it's your first time working with a client or your 20th, experts agree, and a few extra steps can make the difference between a satisfying transaction and a disappointing one.

From establishing communication expectations to being realistic about the likelihood of success, there are a number of ways to keep clients coming back to you for their future legal needs. 

"Every transaction with every client should start with an open and transparent conversation," David Skinner, a legal consultant with Gimbal Canada Inc., said....

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