Class Action Accuses Angie's List Of Manipulating Reviews

Law360, New York (March 12, 2015, 9:20 PM EDT) -- Angie's List Inc. was hit with a class action Wednesday in Pennsylvania federal court that contends the online-review site lures consumers of local service providers to pay for access to purportedly unfiltered reviews, ratings and search rankings when it actually profits from secretly manipulating those features.

Janelle Moore, a Pennsylvania resident claiming to be a paying Angie’s List member since 2012, says she has been misled more than once by the website’s service provider rankings. She contends that manipulating reviews and rankings violates Federal Trade Commission guidelines and Pennsylvania consumer protection laws by breaching consumer trust with false promises.

“By wrongfully...

Stay ahead of the curve

In the legal profession, information is the key to success. You have to know what’s happening with clients, competitors, practice areas, and industries. Law360 provides the intelligence you need to remain an expert and beat the competition.

  • Access to case data within articles (numbers, filings, courts, nature of suit, and more.)
  • Access to attached documents such as briefs, petitions, complaints, decisions, motions, etc.
  • Create custom alerts for specific article and case topics and so much more!


Hello! I'm Law360's automated support bot.

How can I help you today?

For example, you can type:
  • I forgot my password
  • I took a free trial but didn't get a verification email
  • How do I sign up for a newsletter?
Ask a question!