Court Upholds Dismissal of IEX Suit Vs. Blue Pumpkin

Law360, New York (October 16, 2003, 12:00 AM EDT) -- The U.S. District Court for the Eastern District of Texas upheld a Magistrate Judge's recommendation to dismiss with prejudice a lawsuit filed by IEX against Blue Pumpkin over an alleged patent infringement, Blue Pumpkin said in a statement released Thursday.

Both Blue Pumpkin and IEX help companies automate and improve their customer relationships.

IEX filed the lawsuit in the summer of 2001, claiming Blue Pumpkin copied its skills-based scheduling technology. The technology routes calls to the most competent person for support and is frequently used in...
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