The Tension Between Privacy And 'Know Your Customer'

Law360, New York (May 4, 2016, 11:36 AM EDT) -- Ransomware, spyware, spoofing and phishing attacks, among other things, have made customers weary of sharing their information. Financial institutions, on the other hand, have a legitimate need for the very information that customers seek to protect. This tension between the customer's desire for privacy and the financial institution's need for information can strain the relationship....

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