Employers Must Use Analytics With Care, EEOC Panel Warns

By Braden Campbell (October 13, 2016, 8:21 PM EDT) -- Big data can reduce employment discrimination caused by human biases, but only if deployed the right way, experts told the U.S. Equal Opportunity Employment Commission at a hearing Thursday on the use of analytics in the workplace.

Analytics platforms can help companies build happier, better-performing workforces by identifying candidates they might not find otherwise and aiding in evaluating applications. But if the algorithm that parses applicant data for ideal hires isn't tuned correctly, it can discriminate by selecting away entire groups such as working moms and people with disabilities, the panelists warned.

"No doubt, big data is the future of HR," said Kathleen...

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