By Andrea Levine ( July 11, 2017, 11:58 AM EDT) -- Twenty years ago, I appeared at the National Advertising Division's (NAD) offices armed with seven years' experience in the New York City court system defending poor people from the consequences of "trickle down" economics, a decade on the front lines of multistate consumer protection advocacy as an assistant attorney general for the state of New York, and a stint as special counsel for a Medicaid managed care company. The advertising industry was not thrilled to have a regulator take over as NAD's director, the staff wasn't thrilled to have someone new come in with marching orders to raise the bar, and I (completely overwhelmed) knew I wasn't in Kansas anymore. So where to begin?...
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