We use cookies on this site to enable your digital experience. By continuing to use this site, you are agreeing to our cookie policy. close

Analysis

3 Ways To Drive Clients Out The Door

Law360, Grand Rapids (November 28, 2017, 11:38 AM EST) -- Certain behaviors get under the skin of in-house counsel and can make them never want to work with a law firm again.

In a legal industry where demand is largely flat, where corporations are bringing more work in-house, and where competition from alternative legal service providers and accounting firms is eating away at law firm revenue, keeping clients happy is vital to success.

And yet, many law firm partners slip up and fall into the same old patterns — like failing to properly communicate, resisting innovation...
To view the full article, register now.
Law360 Pro Say Podcast
Check out Law360's new podcast, Pro Say, which offers a weekly recap of both the biggest stories and hidden gems from the world of law.