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Liveperson, Inc. v. [24]7.ai, Inc.
Case Number:
4:17-cv-01268
See also:
Court:
Nature of Suit:
Judge:
Firms
- Baker & Hostetler
- Cohen & Gresser
- Honigman LLP
- Kirkland & Ellis
- Lewis & Llewellyn
- Miller Barondess
- O'Melveny & Myers
- Perkins Coie
- Ruttenberg IP Law
- Sideman & Bancroft
- Spencer Fane
Companies
Sectors & Industries:
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June 17, 2021
Live Chat Co. Wins $30M In Jury Trial Over Trade Secrets Theft
Sequoia Capital-backed customer service technology company [24]7.ai ripped off trade secrets belonging to rival LivePerson and engaged in unfair competition that helped it land contracts with heavyweights like Sears and Capital One, a California federal jury found Thursday, awarding the live chat company $30 million in damages.
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June 15, 2021
$85M In Punitive Damages Sought In Live Chat IP Jury Trial
Live chat customer service rivals closed out a California federal trade secrets trial Tuesday with LivePerson urging jurors to find [24]7.ai ripped off its software and to send a message by awarding upward of $85 million in punitive damages, while [24]7 painted itself as the bullied victim.
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May 26, 2021
Live Chat IP Trial Is About A 'Copycat' And A 'Bully,' Jury Hears
Two customer service rivals squared off Wednesday before a California federal jury on the opening day of a trade secrets trial over live chat software, with LivePerson saying [24]7.ai strategically stole its technology and customers, while [24]7.ai painted the dispute as an unhappy competitor's bullying campaign.
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May 20, 2021
IP Forecast: Customer Service Secrets Row Heads To Jury
Customer service rivals [24]7 and LivePerson will face off next week before a California jury in a case that alleges [24]7 misappropriated trade secrets to secure outsourcing deals with Sears, Capital One and Optus — plus, a look at all the other major intellectual property matters that are on deck for the coming week.