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DOT Mulls Mandate For Airlines To Pay 'Stranded' Customers

By Linda Chiem (May 8, 2023, 5:55 PM EDT) -- The U.S. Department of Transportation said Monday it is considering imposing stricter, more explicit rules requiring airlines to compensate customers — beyond just refunds — for major flight delays and cancellations, an effort to ease traveler frustrations and curb any operational hangups ahead of the busy summer season....

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