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Expert Analysis

TCPA Presents Ongoing Compliance Challenges For Insurers

By Lewis Wiener, Wilson Barmeyer, Frank Nolan and Alex Fuchs (May 24, 2019, 12:44 PM EDT) -- Insurance companies continue to be drawn into costly litigation involving the Telephone Consumer Protection Act, with dozens of major insurance companies named as defendants in TCPA class actions. Any insurance company that communicates with its insureds, potential customers, job applicants and others by phone, text or fax using an automated telephone dialing system — or that has independent or semi-independent agents engaging in such automated communications — faces potential litigation exposure in this area. ...

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