Vivint Says ADT's The One Tricking Customers Into Switching

By Matthew Perlman (October 13, 2021, 5:03 PM EDT) -- Vivint Smart Home Inc. has pushed back against allegations from rival home security provider ADT that it tricks customers into switching services, telling a Florida federal court that ADT has been attracting its customers away by lying and making disparaging statements.

Vivint Smart Home filed an answer and counterclaims on Tuesday in an unfair competition suit brought by ADT in August that accuses Vivint of misleading consumers by tricking them into believing it's affiliated with ADT.

Vivint's answer denied the allegations, and its counterclaims contend that ADT's sales representatives have been leading customers to believe that it's affiliated with Vivint, while...

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