Simple Website Tweaks Can Help Hotels Avoid ADA Claims

By Linsey Lovell and Stevan Pardo (April 2, 2019, 1:53 PM EDT) -- Since 1991, Title III of the Americans with Disabilities Act has prohibited discrimination on the basis of disability in places of public accommodations. Restaurants, hotels, theaters and grocery stores all fall under the definition of public accommodation.

Most hoteliers are familiar with the requirements of the ADA and have made accommodations in their businesses in an attempt to service all guests. Hotels now offer "accessible" or "handicap accessible" or "ADA" rooms which are specifically designed or modified to allow disabled persons to enjoy the property without discrimination. Some common accommodations include roll-in showers, wider doorways and grab bars.

Other accommodations include...

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