GAO Nixes Synovate Protest Of $20M Army Award

Law360, New York (April 26, 2011, 7:10 PM EDT) -- The U.S. Government Accountability Office announced Tuesday that it had denied market research company Synovate Inc.'s bid protest of a $20 million contract awarded to Altarum Institute to perform health care satisfaction surveys of U.S. Army personnel.

In the decision, issued March 29 but made public Tuesday, the GAO said the Army Medical Command's Center for Health Care Contracting had acted reasonably in giving the technical factors of Synovate's quote an unsatisfactory rating and granting the award to Altarum.

"Synovate's complaints constitute mere disagreement with the...
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