Ryla Call Reps Win Conditional Cert. In FLSA Suit

Law360, Los Angeles (May 18, 2011, 7:22 PM EDT) -- A Georgia federal judge Monday conditionally certified a collective action by customer service reps who allege Ryla Teleservices Inc. violated the Fair Labor Standards Act by requiring call center employees to work without pay and issuing late paychecks.

The order, which was based on a stipulation and went unopposed by the defense, pushes forward a case that is part of wave of class litigation against call centers that plaintiffs’ attorneys say force phone jockeys to arrive early and prepare for work without paying them for their...
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