Sony Aims To Halt Class Actions With New User Contract

Law360, New York (September 15, 2011, 6:33 PM EDT) -- Barraged with litigation over a hack attack affecting 77 million users, a Sony Corp. affiliate revised its user agreement Thursday to require online video game network customers to arbitrate their claims and waive the right to launch class actions against the company without its consent.

The new terms of service and user agreement that Sony Network Entertainment International LLC debuted includes a class action waiver and also demands that customers arbitrate all claims except for those that can be brought in small claims court. All dispute...
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